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Shipping & Returns

Shipping Policy

Shipping Guide

Location             Order value      Shipping fee

Australia             Under $150      $10-$20

Australia             Over $150        FREE

New Zealand     Under $350      $20-$40

New Zealand     Over $350        FREE

Rest of world     Under $350      $30-$60

Rest of world     Over $350        FREE

International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.

DELIVERY TIMES

If STORE PICKUP is selected as the shipping method, please note your order will be ready for pick up from our Mango Hill store once you receive your shipping confirmation email.

For pickup orders, please allow 1 business day. 

Please allow 10 business days from dispatch to Australian metropolitan addresses. Regional areas may vary.

Please allow 5-15 business days from dispatch to International addresses. Delivery time may vary due to customs and processing systems.

Deliveries are posted Monday-Friday during business hours. Purchases made on weekends or public holidays will generally be processed over the next 2-3 business days.

During peak times and sale periods, please allow additional time for your order to be processed (thank you for your patience!)

AnnieMae Designs recommends customers provide a secure delivery address, for example your place of employment. Obus bears no responsibility for lost of stolen packages.

Return & Exchange Policy

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

 

I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

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