Shipping & Returns
Shipping Policy
Shipping Guide
Location Order value Shipping fee
Australia Under $150 $10-$20
Australia Over $150 FREE
New Zealand Under $350 $20-$40
New Zealand Over $350 FREE
Rest of world Under $350 $30-$60
Rest of world Over $350 FREE
International Shipping charges above do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees which may occur rest solely with the customer.
DELIVERY TIMES
If STORE PICKUP is selected as the shipping method, please note your order will be ready for pick up from our Mango Hill store once you receive your shipping confirmation email.
For pickup orders, please allow 1 business day.
Please allow 10 business days from dispatch to Australian metropolitan addresses. Regional areas may vary.
Please allow 5-15 business days from dispatch to International addresses. Delivery time may vary due to customs and processing systems.
Deliveries are posted Monday-Friday during business hours. Purchases made on weekends or public holidays will generally be processed over the next 2-3 business days.
During peak times and sale periods, please allow additional time for your order to be processed (thank you for your patience!)
AnnieMae Designs recommends customers provide a secure delivery address, for example your place of employment. Obus bears no responsibility for lost of stolen packages.
Return & Exchange Policy
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